14 Day Money Back Guarantee & Refund Policy

At theTravelingPostcard.com, we want to ensure that you are 100% happy with your purchase.

• If you are not happy with your purchase, please do not hesitate to contact us.
• If after an attempt to resolve issues with Support staff and your still feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.

Our policy offers a full refund within 14 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request when you reach out to us directly.

All sales over $100 are final

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Returned items must not be damaged or worn out allowing us to resell them. Returned items must be in the original packaging. Item(s) needs to be accompanied with receipt or proof of purchase. Shipping costs are nonrefundable. Additionally, you will be responsible for paying for your own shipping costs for returning item(s).

theTravelingPostcard.com and our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

Requesting a Refund

Please fill out form.

Once we’ve had a chance to review the request, we will be in touch about the refund process.